Air-Holiday

Privacy Policy

Please keep up to date with our privacy policy.

Your privacy is important to us. This privacy statement explains:

  • What personal data is collected by the owner of this website or provided by you, through our interactions and your use of our website (airholiday.com), apps, and software.
  • How your personal data will be used, where it is held, how long it will be kept, and your rights.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

  • Data Controller: A person or entity who determines the purposes and manner in which personal data is processed.
  • Data Processor: A person or entity (other than an employee of the Data Controller) who processes data on behalf of the Data Controller.
  • “You,” “Your,” or “Data Subject”:
    • Visitors to our website.
    • Subscribers to any service we offer through our site.
    • Users of our applications.
    • Prospective or existing clients corresponding with us by phone, email, or otherwise.
  • “We,” “Us,” and “Our”: Refers to Air Holiday, its subsidiaries, and its data processors.
  • Personal Data: Any information relating to an identifiable person who can be directly or indirectly identified, including name, identification number, location data, or online identifier. This definition aligns with the General Data Protection Regulation (GDPR).

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically, including changes related to the use of affiliate links and tracking. Please review this policy for changes. If you do not accept any amendments, please stop using this website.

We reserve the right to update this Privacy Policy periodically. Please review this policy for changes. If you do not accept any amendments, please stop using this website.

Personal Data We May Collect From You

We may collect and process the following types of personal data, including data related to affiliate links and tracking.

We may collect and process the following types of personal data:

Personal Data You Provide Voluntarily

We collect the information you provide to us to operate effectively and enhance your experience. This includes data provided when you:

  • Subscribe to our newsletter.
  • Register or use the app.
  • Enter into transactions on the app or website.
  • Send us a query or feedback.
  • Purchase goods via the website.
  • Participate in discussion boards, social media functions, promotions, or surveys.
  • Report a problem with our website.

This may include:

  • Travel destination, travel dates, class and number of passengers, and accompanying individuals’ details (including children’s ages).

What Information We Don’t Collect

We do not collect personally identifiable information unless explicitly provided by you. Specifically, we do not collect:

  • Your name, age, email address (unless subscribed to our mailing list or an account is created), phone number, passport details, home address, etc.
  • Order and payment information. Since you pay directly to airlines, hotels, or travel agencies, we do not have access to order details, including ticket purchases, prices paid, or credit card information.

Children

We do not offer products or services for purchase by children. If you are under 16, you may use our website only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under 16 without parental consent.

Information You Provide About Others

If you provide personal data about others (e.g., registering an account on their behalf or subscribing them to marketing promotions), you represent that:

  1. You have notified them of how their information will be used.
  2. They are aware of the recipients of their data.
  3. They understand their rights regarding access and correction of information.
  4. You have obtained the necessary consent from them.

Information Collected Automatically (Cookies, Analytics & Affiliate Tracking)

We may collect information from visitors by recording interactions with our website through cookies, analytics tools, affiliate tracking, or third-party data sources. This includes:

Technical Information (Including Personally Identifiable Information)

  • Device and Connectivity Information: IP address, unique device identifiers (e.g., IMEI for phones), MAC address, mobile network details, operating system, browser type, and time zone settings.
  • Configuration Data: Browser type, version, language setting, browser plug-ins, and time zone settings.
  • Usage Data:
    • Search queries and browsing behavior.
    • Details of visits, including URL clickstream data (date and time), products viewed or searched, response times, length of visits, page interaction details, and navigation methods.
  • Log Information: Error reports, download errors, browsing problems, and any phone number used to contact customer service.

We do not match information collected automatically through cookies and analytics with personally identifiable data provided through account registration or website forms.

For further questions about this Privacy Policy, please contact us at support@airholiday.com.

Your privacy is important to us. This privacy statement explains:

What personal data is collected by the owner of this web site or provided by you, through our interactions with you and your use of our web site (airholiday.com), apps and software

How your personal data will be used, where it is held, how long it will be kept and your rights.

Please read this privacy policy carefully.

Definitions and interpretation
In this privacy, the following definitions are used:

Data controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

Data processor , in relation to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.

“You”, “your” or “data subject” means:

  • Visitors to our website
  • Subscribers to any service we offer through our site
  • Users of our applications
  • Prospective or existing clients corresponding with us by phone, e-mail or otherwise

Data controller , “we” , “us” and “our” means:

Air Holiday, its subsidiaries and its data processors;

Personal data means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organizations collect information about people. The definition incorporates, where applicable, the definitions provided in General Data Protection Regulation.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy from time to time. Please review this policy periodically for changes. If you do not accept the amended Policy, please stop using this website.

Personal data we may collect from you
We may collect and process the following data and personal information about you:

Personal Data you provide us voluntarily
We collect the information provided by you to operate effectively and provide you the best experiences with our website, products and services. You provide some of this information voluntarily, this includes information you provide if you subscribe to our newsletter, register to use the app, download or register the app, enter into any transaction on the app or the website, send us a query or feedback, purchase goods via the website, participate in discussion boards or other social media functions on our site, promotion or survey, or when you report a problem with our website.

This information may include your:

Travel destination, travel dates, class and number of passengers, how many people will accompany you, your children ages.

WHAT INFORMATION WE DON’T COLLECT ABOUT YOU

Personally identifiable information

We don’t need and hence don’t collect any of the following information about you: your name, age, email address (unless you subscribed to our email list or created an account on our web site), phone number, passport details, home address, etc.

Most information in our systems is non-personally identifiable, which means that even we can’t match specific records to specific individuals, unless they signed up for an account. In this case, we treat this information with utmost respect and care.

Order and payment information

Because you pay to an airline, hotel or travel agency directly, we have no visibility of your order information, including, but not limited to: specific ticket bought, price paid, credit card number, etc.

Children
We do not offer any products or services for purchase by children. If you are under 16, you may use our website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child’s holder of parental responsibility.

Information you provide about others
In providing personal data about other individuals (such as someone in whose name you are registering an account or subscribing to our marketing promotions), you represent that you have notified them of (i) the purposes for which information will be used (ii) the recipients of their personal data and (iii) how they can access and correct the information. You further represent that You have obtained all necessary consents from them.

INFORMATION WHICH MAY BE MADE AVAILABLE TO US, OR COLLECTED AUTOMATICALLY WITH THE USE OF COOKIES OR ANALYTIC TOOLS

We might get some information from our visitors by recording how they interact with our website with the use of cookies, analytics tools or obtain data from third parties.

TECHNICAL INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION:

Device and connectivity information such as IP (Internet Protocol) address, unique device identifiers (such as the IMEI for phones), the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting “Device Information”;

Configuration data such as browser type, version and language setting, time zone setting, browser plug-in types and versions

Details of how you used our website, such as your search queries. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page:

Log information, such as error reports, download errors, any problems you experience using our web site and any phone number used to call our customer service number.

We do not match information collected automatically through cookies and analytics tools with other personally identifiable information you may have provided to us when you registered for our Products or submitted a form through our website.

Last updated: 13/02/25

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